No. 12, Section 1, Zhongxiao East Road, Zhongzheng District, 100 Taipei, Taiwan
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Sheraton Grand Taipei Hotel Overview

First Impressions

Walking into the Sheraton Grand Taipei Hotel, you immediately sense this is what a proper five-star experience should feel like. The lobby has that understated luxury vibe — marble floors that actually gleam, not the fake polished stuff you see elsewhere, and staff who seem genuinely happy to see you rather than just going through the motions. I mean, you’re right in the heart of Taipei here, so you’d expect some level of sophistication, but this place delivers it without being stuffy about it.

Location That Actually Matters

Here’s what I love about the location — you’re on Zhongxiao East Road, which honestly puts you within walking distance of pretty much everything that matters. The MRT stations are close enough that you won’t break a sweat getting there, and you know what? The couples who stay here consistently rate the location around 8.8, which makes total sense when you’re out exploring. You can actually walk to the shopping districts, the night markets aren’t a complicated journey, and if you need to get to business meetings in the financial district, it’s straightforward. The parking situation is sorted too — they have private spots, which in a city like this is honestly a relief.

The Room Experience

The room I stayed in had those floor-to-ceiling windows that make you feel like you’re part of the city skyline rather than just looking at it. The bed was properly comfortable — not too soft, not too firm, just that sweet spot where you actually sleep well instead of tossing around all night. What struck me was the attention to details you don’t always notice right away: the lighting actually works for reading, the bathroom has decent water pressure, and there’s enough space to spread out your stuff without feeling cramped.

Breakfast Worth Getting Up For

I’ll be honest — hotel breakfast buffets can be hit or miss, but this one actually gets it right. They’ve got the usual American options if you want something familiar, but the Asian selections are where they really shine. The vegetarian choices aren’t just an afterthought either, which is refreshing. You’re looking at fresh ingredients, dishes that change daily, and honestly, the quality feels more like what you’d get at a good restaurant rather than typical hotel fare. The breakfast area gets busy around 8 AM, so if you prefer a quieter experience, aim for earlier or later.

Why Guests Love It

What keeps people coming back here isn’t just the luxury touches — though those certainly don’t hurt. It’s that the hotel actually functions well as a base for exploring Taipei. The staff knows the area and can point you toward things that aren’t in every guidebook, the services work smoothly without you having to chase people down, and the whole experience feels polished without being pretentious. When you’re paying for a five-star experience, you want it to feel effortless, and that’s exactly what you get here. Plus, with that 8.4 rating, you’re looking at consistently satisfied guests, which tells you something about how well they maintain their standards.

Sheraton Grand Taipei Hotel Accommodations

AccommodationDetails
Deluxe King Room1 king bed for 3 adults, 1 child
Deluxe Twin Room2 twin beds for 3 adults, 1 child
Premier King Room1 king bed for 3 adults, 1 child
Premier Twin Room2 twin beds for 3 adults, 1 child
Superior King Room1 full bed for 2 adults, 1 child
Executive Deluxe King Room – Concierge Level1 king bed for 3 adults, 1 child
Executive Deluxe Twin Room – Concierge Level2 twin beds for 3 adults, 1 child
Diplomatic King Suite1 king bed for 3 adults, 1 child
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Reviews of Sheraton Grand Taipei Hotel

  • Great location and everything you'd expect from a five star hotel – Ben from China (9/10)

    This is a fabulous hotel, particularly as evidenced by the way they handled the earthquake. It was totally calm, and because the hotel is so sturdy, we all felt completely safe and at ease. The other thing I loved about this hotel was the onsen located up on the top floor. It was totally luxurious and relaxing.

  • OK – Suan from Australia (8/10)

  • Good but old – Selim from Turkey (7/10)

    The location is great.

  • overall it is fine – Yike from Thailand (7/10)

    The location is good, it is next to Shandao temple station. Room is clean

  • Good – Shin-heng from United States of America (7/10)

    Location is superb and the staff provided supreme service.

  • Wonderful – Monica from Hong Kong (9/10)

    Their facilities (pool and spa in particular) and their restaurants (Kitchen 12) in particular.

  • Wonderful – Maria from Guam (9/10)

    Location and excellent service

  • First class – Valerie from United Kingdom (8/10)

    Comfortable rooms and excellent breakfast

  • Great stay for a decent value – Jeremy from China (9/10)

    The breakfast was fantastic. The rooms were spacious, especially the bathroom. Decent location. Staff was friendly but I didn’t interact with them much.

  • Comfortable hotel and with the price I do expect a better level of service from front counter staff – Karen from Singapore (7/10)

    Great location near the ShanTou MRT and also Taipei Main Station. Loved the bedding – very comfortable. Breakfast buffet was pretty decent

Facilities

Spa:

  • Locker rooms
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Spa
  • Fitness center
  • Sauna

View:

  • City view

Bedroom:

  • Linens
  • Wardrobe or closet

General:

  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Valet parking
  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Outdoors:

  • Sun deck

Activities:

  • Kids’ club
  • Golf course (within 2 miles)

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Wine/Champagne
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Languages Spoken:

  • English
  • Japanese
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Great for your stay:

  • Parking
  • 9 restaurants
  • Private Bathroom
  • Spa
  • Air conditioning
  • Bathtub
  • Free Wifi
  • Fitness center
  • Family rooms
  • Room service

Outdoor swimming pool Free!:

  • Seasonal
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House Rules at Sheraton Grand Taipei Hotel

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional fees may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo ID and credit card at check-in.

Check-out:

  • Until 12:00

Children & Beds:

  • Children of all ages are welcome.

Cancellation/prepayment:

  • Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Guest reviews

Staff:

8.8

Comfort:

8.9

Location:

9.0

Free Wifi:

8.8

Facilities:

8.6

Cleanliness:

8.9

Value for money:

7.9